Find a FOG EBIKE Dealer | Discover Authorized Electric Bike Dealers Near You

Terms and Conditions Welcome to fogebike! Please read the following terms and conditions carefully before making a purchase. 1. Order Confirmation & Payment All orders must be confirmed and processed through our Shopify store platform. We accept payments via credit card, debit card, PayPal, and other electronic payment methods. Once the payment is completed, you will receive a confirmation email. Please ensure that you provide accurate contact details so that we can reach you if necessary. 2. Pricing & Inventory All product prices are listed in USD, including applicable taxes. Our stock is limited, and product availability may vary. We will do our best to ensure timely product availability, but delays may occur due to stock shortages. 3. Shipping & Delivery We offer various shipping options (such as standard and expedited shipping), with shipping costs and delivery times displayed during checkout. All products will be shipped within 1-3 business days after the order is received. Shipping times may vary depending on warehouse processing and shipping times. If any loss or damage occurs during shipping, please contact us promptly, and we will assist in resolving the issue. 4. Returns & Refunds We offer a 30-day return policy. Returned products must be unused, undamaged, and include the original packaging and proof of purchase. Return shipping costs will be borne by the customer. Please ensure the returned items are intact for a smooth refund process. Refunds will be processed after the returned items are confirmed to be in good condition, usually within 7-10 business days. 5. Warranty Policy We provide at least a 1-year limited warranty on all electric bicycles. The warranty covers electric system failures and non-user-related mechanical issues. The warranty does not cover damages caused by misuse, accidents, or external factors (such as collisions, weather, etc.). 6. Privacy Policy We are committed to protecting your personal information, which will only be used for order processing, customer service, and necessary marketing activities. We will not sell your personal data to third parties, and all information will be handled according to our privacy policy. 7. Intellectual Property All content, products, trademarks, and logos on fogebike’s website are protected by intellectual property laws. Unauthorized reproduction, distribution, or use is prohibited. 8. Governing Law These Terms and Conditions are governed by the laws of the United States. In the event of a dispute, you agree to submit to the jurisdiction of the court located in our area. 9. Contact Information If you have any questions or need further information regarding these Terms and Conditions, please contact us at: Customer Service Email: fogebike@gmail.com

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